Can’t get in to store but want to treat someone with the spoils of Wicks Surf Shop?
Purchase a Wicks Gift Card online and have it sent out in the post! Too easy…
- Gift cards are only redeemable in-store.
- We can mail the gift card to you OR the person you are buying it for. Simply enter your preferred mailing address as the "shipping address" at checkout.
- If you'd like to include a message, write it in the special instructions box when you're paying and we'll include your message with the gift card when we mail it.
How Much is postage on Wicks gift cards?
Completely free postage worldwide.
Can Wicks gift cards be used to purchase items on the Wicks Surf website?
No, unfortunately not. Wicks gift cards can only be redeemed in-store.
Do Wicks gift cards have an expiry date?
No. They can be used whenever you want!
If I lose my gift voucher, am I still able to redeem the voucher if I can show a receipt?
Unfortunately not. The Wicks gift card is the responsibility of the customer and cannot be replaced if lost or stolen.
Gift Cards are posted to you or your recipient FREE. Simply enter your preferred mailing address as the "shipping address" at checkout.
Click and Collect
Alternatively, you can select "In Store Pick Up" at Checkout and pick up this item from:
Wicks Surf Shop
1103 Pittwater Road
Collaroy NSW 2097
Wicks Surf does not accept refunds on change of mind purchases. We do exchange items within 14 days of purchase, as long as the item is returned with the original tags and the Wicks receipt. We do not offer any exchange or refund on sale items. If a product is faulty, we’ll do our best to replace it, and if we can’t, then we will offer a refund.
Should you find your item does not suit and you have a change of mind with your purchase we happily exchange within 14 days as long as the goods have not been used and are in original condition. We will exchange the item for a different size (if available) or for another style of equal value or greater value. It will be at the customer’s expense to return the item to Wicks Surf and pay for postage of the newly exchanged item.
To exchange your item, please email us your order details and an accompanying note explaining which size you require. Please then follow the instructions below:
- Pack all items with your invoice in a secure carton or reuse the original packaging. Please ensure that all boxed items are enclosed in a satchel or bubble wrap for protection or their return may be refused.
- Make sure you cover or remove original shipping label. Clearly write a new label for the item returning your package to: Wicks Surf Shop, ATT: Online Exchanges, 1103 Pittwater Road, Collaroy, NSW 2097
All returned items are exchanged are at your own expense.
Out of Stock Items
Occasionally a customer may purchase a product that is temporarily out of stock. In this instance we will contact the customer to give an estimated time delivery time. The customer is given the option to wait for the stock, however if the customer does not wish to receive the item any longer due to the wait, then we will happily refund the purchase.